Trusted On Reviews.IO
Our Promise to You
Price Match Guarantee
24/7 Customer Support
Help whenever you need it
Complaints & Dispute Resolution
Unless agreed otherwise in writing, payments and outstanding balances remain payable while a complaint is being investigated.
This helps ensure:
If a refund, adjustment, or correction is later approved, it will be processed following completion of the review.
Was this article helpful?
Thanks — your feedback helps us improve.
How do I raise a complaint?
If you are unhappy with any part of your booking or experience, you can contact Autofusion through our official support channels by email, phone, or other approved contact methods.
Complaints & Dispute Resolution
What information should I include in my complaint?
The more information you provide, the easier it is for us to investigate the issue thoroughly.
Complaints & Dispute Resolution
Will I be kept updated during the complaints process?
Yes, we aim to keep customers updated throughout the investigation process wherever reasonably possible.
Complaints & Dispute Resolution
How quickly will Autofusion respond to complaints?
We aim to acknowledge complaints promptly and begin reviewing the matter as soon as possible.
Complaints & Dispute Resolution
