Fines, Tolls & Charges

Who is responsible for fines or penalties?

You are. The hirer is responsible for every fine, toll and road charge during the hire, even if the notice arrives after the car has gone back. The partner can also charge an admin fee for handling a fine, capped at £25 per fine on Autofusion bookings.

What happens if I get a parking ticket or speeding fine in a hire car?

You're responsible for any fines during your hire. The partner will pass the fine to you, and on Autofusion bookings their admin fee for handling it is capped at £25.

Are there admin fees for handling fines?

Yes, but on Autofusion bookings the partner's admin fee for handling a fine is capped at £25 per fine.

Am I responsible for tolls and congestion charges?

Yes. You pay all tolls and road charges during your hire, including the London Congestion Charge, ULEZ, clean air zones and the Dart Charge. Pay them on time, as an unpaid charge becomes a penalty, which is passed to you with the partner's admin fee of up to £25.

What happens if I fail to pay a fine?

If you don't pay a fine or charge passed to you, the partner charges it to the card on file or your deposit, plus an admin fee of up to £25. If the card is declined, the debt is passed to debt recovery.

Will I be notified about fines?

Yes. When a fine arrives, the partner either transfers it into your name, so the issuing authority contacts you directly, or contacts you to pay it. Some fines arrive weeks after your hire ends, and you're still responsible for them.

Can fines be issued after my hire ends?

Yes. Speeding fines, parking notices and road charges can arrive weeks after your hire ends. You're still responsible for anything that happened during your hire, and the partner's admin fee of up to £25 per fine still applies.

Are parking charges included in the hire price?

No. Parking isn't included in the hire price, so you pay for all parking during your hire, including hotel, airport and event parking. Parking tickets are your responsibility too.

What details are shared with authorities?

When a fine or notice is issued, the partner shares the details needed to transfer it to you, usually your name, address and driving licence details, with the issuing authority or parking operator. Only what's needed to deal with the notice, or what the law requires, is shared.

Can repeated fines affect my ability to hire again?

Yes. Repeated or unpaid fines, dangerous driving or breaking the hire terms can lead partners to refuse your future bookings through Autofusion.