Booking & Eligibility
Eligibility, age limits, documents, and how to make or change a booking.
17 articles
How do I make a booking?
You can make a booking directly through the Autofusion website or by contacting our support team for assistance.
What is the minimum age to hire a vehicle?
The minimum age to hire a vehicle is typically 21 years old.
Do I need a full UK driving licence?
Yes, drivers must hold a valid full driving licence to hire a vehicle through Autofusion.
Can I book without a credit check?
Some bookings may require identity, eligibility, or verification checks before approval.
Can I amend or cancel my booking?
Yes, you may request changes or cancellations by contacting Autofusion as soon as possible.
Is there a deposit required to secure a booking?
Yes, most bookings require a refundable security deposit before the vehicle can be released.
How far in advance should I book?
We recommend booking as early as possible, especially during busy periods or when requesting high-demand vehicles.
Can I book a specific vehicle model?
Yes, you may request a specific make or model when making your booking.
What happens if my booking is declined?
All bookings are subject to approval, verification, insurance acceptance, and vehicle availability.
Can I extend my hire period?
Yes, hire extensions may be possible subject to vehicle availability and approval.
Do you check driving history or penalty points?
Yes, licence checks may include driving history, endorsements, penalty points, and insurance eligibility assessments.
Can I hire with points on my licence?
Possibly. Approval depends on the number, type, and severity of endorsements on your licence.
What happens after I make a booking?
Once you submit your booking request, Autofusion will review your details and confirm whether the booking can proceed.
Do I need to verify my identity?
Yes, identity verification may be required before your booking can be approved or the vehicle released.
Can I book on behalf of a company?
Yes, bookings can be made on behalf of a company or business.
What happens if I don't pass verification checks?
If verification requirements are not met, your booking may be delayed, declined, or placed under further review.
Can I make multiple bookings at once?
Yes, multiple bookings may be possible depending on vehicle availability, approval, and partner capacity.