Data, Privacy & Verification

Why does Autofusion collect my personal information?

We collect your details to run your booking: to confirm who you are, check your licence, take payment, pass the right details to the partner and prevent fraud. We only use them as set out in our privacy policy.

What information may Autofusion collect from me?

We collect what's needed to book and verify each driver: your name, contact details, date of birth, driving licence details, passport, proof of address and payment details, plus your booking history.

Do you share my information with partner dealerships?

Yes. We share the details the partner needs to prepare and hand over your car, such as your name, contact details, licence check result and booking details. Partners must only use them for your booking.

Do you carry out identity or licence checks?

Yes. Every driver's licence is checked through our live DVLA integration using your DVLA check code, and we check your passport and proof of address. The partner won't release the car until the checks are complete.

Are credit checks carried out?

Not for short-term hire. Long-term hires include a soft credit check, which doesn't affect your credit score. Every hire includes a licence check through our live DVLA integration, plus ID and address checks.

How is my payment information handled?

Card payments are processed securely by Stripe, so Autofusion never sees or stores your full card number. You can pay by card, Apple Pay or Google Pay.

How long do you keep my information?

We keep your information only as long as we need it. Booking records are kept for up to 7 years, claims for up to 10 years after they close, and general enquiries for 3 years.

Can I request access to or deletion of my data?

Yes. You can ask for a copy of your data, or ask us to correct or delete it, by emailing enquiries@autofusionhire.co.uk. We respond within one month, as UK data protection law requires. Some records, such as bookings and claims, must be kept for a set time.

How do I contact Autofusion about privacy or data concerns?

Email enquiries@autofusionhire.co.uk or call +44 141 899 0009. You can also write to us at Rental Tech Limited, 2 Fitzroy Place, Sauchiehall Street, Glasgow G3 7RH.