We keep your information only as long as we need it. Booking records are kept for up to 7 years, claims for up to 10 years after they close, and general enquiries for 3 years.
Retention periods
- Bookings: up to 7 years from the hire date
- Claims: while open, then up to 10 years
- Complaints: 7 years
- General enquiries: 3 years
- Marketing: up to 7 years after your last contact