Fuel, Charging & Running Costs

What fuel should I use?

Use the fuel type shown inside the fuel filler flap and on the listing, and confirm it with the partner at handover. Putting in the wrong fuel isn't covered by the insurance, so you pay the full cost of draining the tank and any repairs.

What happens if I use the wrong fuel?

Don't start the engine, or stop as soon as it's safe if you're already driving, and call Autofusion on +44 141 899 0009. Wrong fuel isn't covered by the insurance or breakdown cover, so you pay the full cost of draining the tank, recovery and any repairs.

What happens if I return the vehicle with less fuel?

You pay for the missing fuel plus a refuelling fee, usually £20 or more depending on the partner. The fuel charge can be higher than pump prices, so it's cheaper to fill up yourself before you return the car.

Do I need to keep fuel receipts?

You don't have to, but we recommend keeping the receipt from your last fill-up before you return the car. It helps settle any question about the fuel level and is useful for business expense claims.

Who pays for fuel or charging during the hire?

You do. Fuel and charging during your hire aren't included in the price. The price does include VAT, insurance, breakdown cover and a daily mileage allowance.

How should I return an electric vehicle?

Return the car with the same battery charge it had at handover, and with its charging cable. If it comes back with less charge, you pay for the missing charge plus a fee, the same way as fuel.

What happens if I don't charge an EV properly?

If the car comes back with less charge than it had at handover, you pay for the missing charge plus a recharging fee, the same way as a fuel shortfall. The charge can be taken from your deposit.

Are charging cables included?

Yes. Every electric car hired through Autofusion comes with a charging cable. Return it with the car, as a missing or damaged cable is charged at replacement cost.

What happens if accessories are lost or damaged?

You pay the replacement cost of any accessory that's lost or damaged during your hire, such as a charging cable, parcel shelf or locking wheel nut key. Lost keys usually cost £300 to £750 to replace.

Are additional fluids included?

Yes. The partner supplies the car with AdBlue, screenwash and oil topped up, and covers any top-ups needed during your hire. If a top-up warning appears, call the partner or Autofusion on +44 141 899 0009 before adding anything.