Pricing, Payments & Deposits

What payment methods do you accept?

Autofusion accepts credit cards, debit cards, Apple Pay and Google Pay. The hire price is paid in full at checkout.

How much is the security deposit?

On Autofusion the security deposit is shown on every listing, and usually ranges from £250 to £3,000 depending on the car, with a few high-value cars up to £5,000. It's pre-authorised on your card at handover as a hold, not a charge.

When will I get my deposit back after hiring a car?

Under the Autofusion Deposit Guarantee, the partner must return your deposit, or raise an issue with the car, within 7 days of your hire ending. If they do neither, Autofusion refunds you.

Are there any hidden fees?

No. You pay Autofusion no booking or service fees, and every listing shows the price, deposit, excess and mileage allowance before you book.

Do you offer monthly payment plans?

Yes, for long-term rental. Long-term hires on Autofusion are paid monthly on a fixed schedule set up for the whole hire. Short-term hires are paid in full at checkout, and finance and pay-later options are available to corporate accounts.

What is included in the rental price?

The price on every Autofusion listing includes VAT, insurance, a daily mileage allowance and breakdown cover. Delivery is extra unless the partner offers free delivery in your area, and that's shown on the listing too.

Are there mileage limits?

Yes. Most cars on Autofusion include a daily mileage allowance, from 100 miles a day up to unlimited, and every listing shows the allowance and the charge for each extra mile.

What happens if I exceed the mileage allowance?

You pay the extra-mile charge shown on the listing for every mile over your allowance, usually between £1.50 and £5 a mile. It's taken from your security deposit after the hire.

Do you charge late payment fees?

Only on long-term rentals and corporate accounts. Late payment fees are set by each partner, and payments made within 7 days of the due date usually aren't charged. Short-term bookings are paid in full at checkout, so late fees don't apply.

Can I get a refund if I return the vehicle early?

No. If you return a car early, the unused days aren't refunded, because the partner has kept the car available for your whole booking.

When is payment taken?

You pay the full hire price at checkout on Autofusion, and your car is reserved as soon as the payment goes through. The security deposit is held separately on your card at handover, or upfront with the booking where the partner requires it.

What happens if my payment fails?

If your payment fails, your booking isn't confirmed and no car is reserved. You only receive a confirmation once the payment goes through, so try again with another card or contact us.

Are prices fixed or can they change?

Once you've booked on Autofusion, your price is fixed at the amount you paid. It only changes if you add something later, such as an extension or extras, or if charges apply after the hire under the terms, such as extra miles or fuel.

Do you offer discounts for long-term hire?

Yes. Longer hires on Autofusion cost less per day. Every listing shows 3-day and weekly prices, and many cars also have 14-day and 28-day rates.

Are there any admin fees?

Autofusion doesn't charge booking or service fees. Partners may charge admin fees for some processes, such as handling a fine, which is capped at £25.

Can I use someone else's card to pay?

Yes. Anyone can pay for an Autofusion booking, such as a friend, parent or company, but the security deposit must be held on a card in the main driver's name.

Will I receive an invoice?

Yes. Every Autofusion customer receives a VAT receipt for their booking, and corporate account holders get one monthly invoice covering all their bookings.

Is it cheaper to book direct with the hire company?

No. Every Autofusion partner agrees that its price on Autofusion is the same as or lower than booking direct, and you pay Autofusion no booking or service fees.