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Pricing, Payments & Deposits

What happens if my payment fails?

Updated 31 October 2026 1 min read

If your payment fails, your booking isn't confirmed and no car is reserved. You only receive a confirmation once the payment goes through, so try again with another card or contact us.

Common reasons

  • Not enough available funds or credit
  • Your bank's security check on a large payment
  • Card details entered incorrectly

What to do

  • Try again, or use Apple Pay or Google Pay
  • Ask your bank to approve the payment
  • Call or WhatsApp +44 141 899 0009, 24/7

See what payment methods do you accept.

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