Under the Autofusion Deposit Guarantee, the partner must return your deposit, or raise any issue with the car, within 7 days of your hire ending. If the partner does neither, Autofusion steps in and refunds your deposit itself.
How your deposit is held
Your deposit is usually held as a pre-authorisation on your card rather than taken from your account. A credit card is preferred. Some partners also accept a debit card or bank transfer, and the options are shown on each listing. The deposit amount is shown on every listing before you book. See How much is the security deposit?
After your hire ends
- The partner checks the car's condition, mileage, fuel and cleanliness
- Within 7 days, the partner releases your deposit or raises an issue with you
- If the partner does neither, Autofusion refunds your deposit
Once a hold is released, your bank may take a few working days to show the funds. A deposit paid by bank transfer is refunded to your account.
Longer hires
For hires longer than about a week, the partner may need to renew the hold during your hire.
What the guarantee doesn't cover
Fines, tolls and similar charges aren't covered by the guarantee and are handled separately. See What happens if I get a parking ticket or speeding fine in a hire car?
If your deposit is late or you disagree with a deduction
Contact us 24/7 and Autofusion will step in on your behalf. Read more in our guide to supercar hire deposits.