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Fuel, Charging & Running Costs
If the car comes back with less charge than it had at handover, you pay for the missing charge plus a recharging fee, the same way as a fuel shortfall. The charge can be taken from your deposit.
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How should I return an electric vehicle?
Return the car with the same battery charge it had at handover, and with its charging cable. If it comes back with less charge, you pay for the missing charge plus a fee, the same way as fuel.
Fuel, Charging & Running Costs
What fuel should I use?
Use the fuel type shown inside the fuel filler flap and on the listing, and confirm it with the partner at handover. Putting in the wrong fuel isn't covered by the insurance, so you pay the full cost of draining the tank and any repairs.
Fuel, Charging & Running Costs
What happens if I return the vehicle with less fuel?
You pay for the missing fuel plus a refuelling fee, usually £20 or more depending on the partner. The fuel charge can be higher than pump prices, so it's cheaper to fill up yourself before you return the car.
Fuel, Charging & Running Costs
Who pays for fuel or charging during the hire?
You do. Fuel and charging during your hire aren't included in the price. The price does include VAT, insurance, breakdown cover and a daily mileage allowance.
Fuel, Charging & Running Costs
