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Approved refunds are processed straight away and usually reach your card in 5 to 10 working days, depending on your bank. The money goes back to the card or payment method you paid with.
Your deposit is usually a hold, not a payment, so it's released rather than refunded. See when will my deposit be refunded.
If 10 working days have passed, contact us on +44 141 899 0009 or enquiries@autofusionhire.co.uk.
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What happens if I do not show up for my booking?
If you don't turn up for collection, or the main driver isn't there when the car is delivered, the booking is treated as a no-show. What you get back depends on the partner's terms, which are shown on the listing and in your booking confirmation.
Cancellations, Refunds & No-Shows
Can I cancel after the hire has started?
Once you've collected the car, ending the hire early counts as an early return, and unused days aren't refunded. Your deposit is still released as normal once the car has been checked.
Cancellations, Refunds & No-Shows
What is the cancellation policy for luxury and supercar hire?
Under Autofusion's standard terms, you get a full refund if you cancel more than 7 days before your hire starts. Within 7 days, you may be charged up to 50% of the booking.
Cancellations, Refunds & No-Shows
Are delivery or collection fees refundable?
Delivery and collection fees are refunded along with the rest of your booking under the cancellation terms. If the driver has already set off or arrived and the hire doesn't go ahead, the delivery charge is usually not refunded.
Cancellations, Refunds & No-Shows
