What happens if I do not show up for my booking?

Can I cancel after the hire has started?

Once you've collected the car, ending the hire early counts as an early return, and unused days aren't refunded. Your deposit is still released as normal once the car has been checked.

Cancellations, Refunds & No-Shows

What is the cancellation policy for luxury and supercar hire?

Under Autofusion's standard terms, you get a full refund if you cancel more than 7 days before your hire starts. Within 7 days, you may be charged up to 50% of the booking.

Cancellations, Refunds & No-Shows

Are delivery or collection fees refundable?

Delivery and collection fees are refunded along with the rest of your booking under the cancellation terms. If the driver has already set off or arrived and the hire doesn't go ahead, the delivery charge is usually not refunded.

Cancellations, Refunds & No-Shows

Will I receive a refund if I cancel?

Yes, depending on when you cancel. Under Autofusion's standard terms you get a full refund if you cancel more than 7 days before your hire starts, and up to 50% of the booking may be charged if you cancel within 7 days. Some partners set their own terms, which are shown on the listing before you pay.

Cancellations, Refunds & No-Shows