Trusted On Reviews.IO
Our Promise to You
Price Match Guarantee
24/7 Customer Support
Help whenever you need it
Cleaning, Condition & Fair Wear
If you disagree with any damage or cleaning charges, you should raise the issue as soon as possible and provide supporting evidence where available.
Autofusion and the supplying partner will review all available evidence before confirming the outcome of the dispute.
Was this article helpful?
Thanks — your feedback helps us improve.
What is considered excessive dirt or damage?
Vehicles requiring significant cleaning or restoration beyond normal preparation standards may incur additional charges.
Cleaning, Condition & Fair Wear
Will the vehicle be inspected?
Yes, inspections are carried out before and after each hire to record the vehicle's condition.
Cleaning, Condition & Fair Wear
Are interior damages treated differently?
No, both interior and exterior damage are treated seriously and assessed under the same general principles.
Cleaning, Condition & Fair Wear
What happens if damage is discovered after return?
In some cases, damage may only become apparent after the vehicle has been cleaned, inspected more thoroughly, or reviewed by the supplying partner.
Cleaning, Condition & Fair Wear
