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Yes, inspections are carried out before and after each hire to record the vehicle's condition.
Inspection reports may include photos, videos, or digital records and may be used during disputes, claims, or damage reviews.
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What is considered excessive dirt or damage?
Vehicles requiring significant cleaning or restoration beyond normal preparation standards may incur additional charges.
Cleaning, Condition & Fair Wear
Are interior damages treated differently?
No, both interior and exterior damage are treated seriously and assessed under the same general principles.
Cleaning, Condition & Fair Wear
What happens if damage is discovered after return?
In some cases, damage may only become apparent after the vehicle has been cleaned, inspected more thoroughly, or reviewed by the supplying partner.
Cleaning, Condition & Fair Wear
What condition should the vehicle be returned in?
The vehicle should be returned in a clean, tidy, and reasonable condition similar to how it was provided at the start of the hire, allowing for normal day-to-day use.
Cleaning, Condition & Fair Wear
