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Cleaning, Condition & Fair Wear
Vehicles requiring significant cleaning or restoration beyond normal preparation standards may incur additional charges.
Cleaning fees are intended to cover the additional labour, materials, and downtime required to prepare the vehicle for the next customer.
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Are interior damages treated differently?
No, both interior and exterior damage are treated seriously and assessed under the same general principles.
Cleaning, Condition & Fair Wear
What happens if damage is discovered after return?
In some cases, damage may only become apparent after the vehicle has been cleaned, inspected more thoroughly, or reviewed by the supplying partner.
Cleaning, Condition & Fair Wear
What condition should the vehicle be returned in?
The vehicle should be returned in a clean, tidy, and reasonable condition similar to how it was provided at the start of the hire, allowing for normal day-to-day use.
Cleaning, Condition & Fair Wear
What is considered fair wear and tear?
Fair wear and tear refers to minor and unavoidable signs of normal vehicle use that occur during everyday driving.
Cleaning, Condition & Fair Wear
