Trusted On Reviews.IO
Our Promise to You
Price Match Guarantee
24/7 Customer Support
Help whenever you need it
Yes, cleaning or valeting charges may apply where the vehicle is returned in an unacceptable condition.
Cleaning fees are intended to cover the additional work required to return the vehicle to a suitable condition for the next customer.
Was this article helpful?
Thanks — your feedback helps us improve.
How do returns work?
The vehicle must be returned at the agreed location, date, and time stated in your booking agreement.
Collection, Delivery & Returns
What do I need to bring when collecting the car?
The main driver must be present and provide all required documents before the vehicle can be released.
Collection, Delivery & Returns
Can someone else collect the vehicle on my behalf?
No, the approved main driver must be present at collection or delivery.
Collection, Delivery & Returns
What time can I collect or receive the vehicle?
Collection and delivery times are arranged in advance based on your booking requirements and partner availability.
Collection, Delivery & Returns
