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Collection, Delivery & Returns

What happens during vehicle handover?

Updated 31 October 2026 1 min read

At handover the partner checks your licence and ID, holds the security deposit on your card, and walks round the car with you to complete a condition report with photos.

What happens

  1. Licence and ID check
  2. Deposit held on the main driver's card
  3. Condition report with photos
  4. A walk-through of the car's controls

Before you drive away

Check existing marks are recorded and take your own photos. See can I take photos or videos at handover.

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