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Yes, all accidents and incidents must be reported immediately, regardless of severity.
Failure to report an incident promptly may affect insurance handling and could increase your liability under the hire agreement.
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Will I have to pay the insurance excess?
An insurance excess may apply where a claim is made during your hire period.
Accidents & Claims Process
Should I admit fault or agree to settle privately?
No, you should never admit fault, accept liability, or agree to private settlements without approval from Autofusion or the relevant insurer.
Accidents & Claims Process
What should I do immediately after an accident?
If you are involved in an accident, your first priority should always be safety.
Accidents & Claims Process
Will I receive a replacement vehicle after an accident?
Where possible, Autofusion will attempt to arrange a replacement vehicle following an accident.
Accidents & Claims Process
