Autofusion
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Accidents & Claims Process

What happens after I report an accident?

Updated 31 October 2026 1 min read

Once you report an accident, Autofusion and the partner record it, inspect the car and pass the claim to the insurer. You pay up to the excess on your booking for covered damage, or the full cost if it isn't covered.

What happens

  1. We record the details and your photos
  2. The partner inspects the car
  3. The insurer handles the claim and any other driver involved
  4. We confirm what, if anything, you owe

What you pay

Replacement car

Not included after an accident. See will I receive a replacement vehicle after an accident.

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