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Accidents & Claims Process

What happens after I report an accident?

Updated 2 August 2026 1 min read

Accident management process

Once an accident is reported, Autofusion and the supplying partner will begin reviewing the incident and coordinating the next steps.

This may include:

  • Recording the incident
  • Contacting insurers or recovery providers
  • Reviewing vehicle condition
  • Arranging inspections or repairs
  • Coordinating replacement vehicle discussions where applicable

Important to know

The exact process will depend on the severity of the accident, insurance position, operational requirements, and vehicle condition.

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