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Not reporting an accident or damage to Autofusion within 24 hours breaks your hire agreement. The insurer may refuse the claim, and you could pay the full cost of the damage rather than just the excess.
Call or WhatsApp +44 141 899 0009, 24/7, with photos of the damage. See do I need to report every accident.
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Can I continue driving after an accident?
Only if the car is clearly safe and road legal. If you're unsure, don't drive it. Call Autofusion on +44 141 899 0009 and we'll arrange recovery with the partner.
Accidents & Claims Process
What happens after I report an accident?
Once you report an accident, Autofusion and the partner record it, inspect the car and pass the claim to the insurer. You pay up to the excess on your booking for covered damage, or the full cost if it isn't covered.
Accidents & Claims Process
Do I need to report every accident?
Yes. Report every accident or incident to Autofusion within 24 hours, however minor. That includes scrapes, kerbed wheels, damage while parked and single-car incidents.
Accidents & Claims Process
What information should I collect at the scene?
If it's safe, collect the other driver's name, address, phone number, registration and insurance details, and take photos of every vehicle, the damage and the scene. Get contact details from any witnesses too.
Accidents & Claims Process
