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Security, Misuse & Prohibited Activity

Can the vehicle be recovered if misused?

Updated 31 October 2026 1 min read

Yes. Every car has a tracker, so if it's misused, not returned or driven by someone not on the booking, the partner can find it and recover it. The recovery cost can be charged to you.

When a car can be recovered

  • It isn't returned on time and you can't be contacted
  • It's used for illegal activity or by an unnamed driver
  • It's used for racing, Uber or courier work
  • Payment fails or false details were given

What you pay

Recovery costs, plus any damage. There's no refund for unused days.

More

See do your vehicles come with tracking devices and can the vehicle be immobilised.

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