What if the vehicle is used outside agreed terms?

What if incorrect information is provided?

If you give false or incorrect details, the partner can refuse to release the car or end the hire, and the insurance can be void. Deliberately false details are treated as fraud and can be reported to the police.

Security, Misuse & Prohibited Activity

What happens if tracking systems are tampered with?

Tampering with, blocking or removing the tracker is serious misuse. The partner can end the hire and recover the car straight away, the insurance can be void, and it can be reported to the police.

Security, Misuse & Prohibited Activity

What happens if the vehicle is not returned?

If the car isn't returned on time and you can't be reached, the partner uses the tracker to find and recover it. If it still isn't returned, and you can't be contacted, within 24 hours of the return time, it's reported to the police as stolen.

Security, Misuse & Prohibited Activity

Can the vehicle be recovered if misused?

Yes. Every car has a tracker, so if it's misused, not returned or driven by someone not on the booking, the partner can find it and recover it. The recovery cost can be charged to you.

Security, Misuse & Prohibited Activity