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Security, Misuse & Prohibited Activity
If the car isn't returned on time and you can't be reached, the partner uses the tracker to find and recover it. If it still isn't returned, and you can't be contacted, within 24 hours of the return time, it's reported to the police as stolen.
Call or WhatsApp +44 141 899 0009 as soon as you know. See what happens if I return the vehicle late and can I extend my hire period.
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What if incorrect information is provided?
If you give false or incorrect details, the partner can refuse to release the car or end the hire, and the insurance can be void. Deliberately false details are treated as fraud and can be reported to the police.
Security, Misuse & Prohibited Activity
What happens if tracking systems are tampered with?
Tampering with, blocking or removing the tracker is serious misuse. The partner can end the hire and recover the car straight away, the insurance can be void, and it can be reported to the police.
Security, Misuse & Prohibited Activity
Can the vehicle be recovered if misused?
Yes. Every car has a tracker, so if it's misused, not returned or driven by someone not on the booking, the partner can find it and recover it. The recovery cost can be charged to you.
Security, Misuse & Prohibited Activity
What if the vehicle is used outside agreed terms?
Using the car outside the terms of your booking breaks your hire agreement. The insurance can be void, the partner can end the hire and recover the car, and you pay any costs that follow.
Security, Misuse & Prohibited Activity
