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Cleaning, Condition & Fair Wear
Yes, you may clean the vehicle yourself before returning it.
The vehicle should still meet acceptable return standards and must not require additional professional cleaning.
Cleaning methods that damage the vehicle, upholstery, electronics, paintwork, or trim may still result in repair charges being applied.
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What is considered excessive dirt or damage?
Vehicles requiring significant cleaning or restoration beyond normal preparation standards may incur additional charges.
Cleaning, Condition & Fair Wear
Will the vehicle be inspected?
Yes, inspections are carried out before and after each hire to record the vehicle's condition.
Cleaning, Condition & Fair Wear
Are interior damages treated differently?
No, both interior and exterior damage are treated seriously and assessed under the same general principles.
Cleaning, Condition & Fair Wear
What happens if damage is discovered after return?
In some cases, damage may only become apparent after the vehicle has been cleaned, inspected more thoroughly, or reviewed by the supplying partner.
Cleaning, Condition & Fair Wear
