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An insurance excess may apply where a claim is made during your hire period.
The exact excess amount and applicable conditions will be outlined within your booking agreement or insurance terms.
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Should I admit fault or agree to settle privately?
No, you should never admit fault, accept liability, or agree to private settlements without approval from Autofusion or the relevant insurer.
Accidents & Claims Process
What should I do immediately after an accident?
If you are involved in an accident, your first priority should always be safety.
Accidents & Claims Process
Do I need to report every accident?
Yes, all accidents and incidents must be reported immediately, regardless of severity.
Accidents & Claims Process
What information should I collect at the scene?
Where safe and possible, you should collect as much relevant information as possible at the scene.
Accidents & Claims Process
