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Yes. Report any damage to Autofusion within 24 hours, however small, including scratches, scuffs, dents and kerbed wheels. Unreported damage found at return can still be charged, and it's harder to resolve fairly.
Walk round the car with the partner, photograph it, and make sure any existing marks are recorded before you drive away.
Photograph new damage straight away and call or WhatsApp +44 141 899 0009.
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Am I covered for breakdowns?
Yes. Breakdown cover is included as standard by Autofusion partners. If the car breaks down, contact the partner or Autofusion and we'll make sure a replacement car is provided for the rest of your hire.
Insurance, Cover & Damage
What should I do in case of an accident?
Make sure everyone is safe, call the police if anyone is injured, photograph everything and report the accident to Autofusion within 24 hours.
Insurance, Cover & Damage
Is there an excess amount?
Yes. Every car on Autofusion has an insurance excess, shown on the listing before you book. It's usually between £6,000 and £25,000 depending on the car, and it's the most you pay towards damage or theft covered by the insurance.
Insurance, Cover & Damage
What happens if I lose the keys?
Lost or damaged keys are not covered by the insurance, so you pay the replacement cost, usually £300 to £750 depending on the manufacturer. Tell Autofusion and the partner straight away.
Insurance, Cover & Damage
