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Cancellations, Refunds & No-Shows
If Autofusion or the partner has to cancel your booking, we'll offer you a similar or better car. If you'd rather not take it, you get a full refund.
Refunds usually reach your card in 5 to 10 working days. See how long do refunds take.
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What happens if I do not show up for my booking?
If you don't turn up for collection, or the main driver isn't there when the car is delivered, the booking is treated as a no-show. What you get back depends on the partner's terms, which are shown on the listing and in your booking confirmation.
Cancellations, Refunds & No-Shows
Can I cancel after the hire has started?
Once you've collected the car, ending the hire early counts as an early return, and unused days aren't refunded. Your deposit is still released as normal once the car has been checked.
Cancellations, Refunds & No-Shows
What is the cancellation policy for luxury and supercar hire?
Under Autofusion's standard terms, you get a full refund if you cancel more than 7 days before your hire starts. Within 7 days, you may be charged up to 50% of the booking.
Cancellations, Refunds & No-Shows
Are delivery or collection fees refundable?
Delivery and collection fees are refunded along with the rest of your booking under the cancellation terms. If the driver has already set off or arrived and the hire doesn't go ahead, the delivery charge is usually not refunded.
Cancellations, Refunds & No-Shows
