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What happens if I cannot fulfil a booking?

Updated 31 October 2026 1 min read

Tell us straight away. We'll offer the customer a similar or better car, or a full refund. Repeated late cancellations can lead to reduced visibility or removal from the platform.

Why it matters

Customers rely on confirmed bookings, often for weddings, events or flights.

More

See what standards do partners need to meet and what happens if Autofusion or a partner cancels my booking.

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