Every partner must share our aim of giving customers the best possible service. That means insured, roadworthy and well-presented cars, on-time handovers, clear communication and condition reports at every handover and return. You must also follow the Autofusion Deposit Guarantee, releasing the deposit or raising any issue within 7 days of a hire ending.
Standards
- Valid insurance on every car
- Roadworthy, clean and well-presented vehicles
- On-time delivery and handover
- Condition reports with photos
- Deposit released or issue raised within 7 days
- Professional, friendly service to every customer
If standards slip
Repeated problems can lead to reduced visibility or removal from the platform.