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How do you ensure customer quality?

Updated 31 October 2026 1 min read

Every driver's licence is checked through our live DVLA integration, along with their passport and proof of address, and a security deposit is held on every booking. You can also decline a booking if the driver doesn't meet your rules.

What we check

  • Licence, points and offences, through the DVLA
  • Passport and proof of address
  • A payment and deposit card in the main driver's name

If something goes wrong

Our partner team supports damage claims from start to finish.

More

See can I reject a booking request.

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