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Can I reject a booking request?

Updated 31 October 2026 1 min read

Yes. You can decline a booking request if the car isn't available, the driver doesn't meet your age or licence rules, or you can't deliver to the address. Tell us straight away so we can find the customer another car.

Avoid declines

  • Keep availability up to date
  • Set your age, licence and delivery rules on your listings

Already confirmed?

See what happens if I cannot fulfil a booking.

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