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Collection, Delivery & Returns

How do returns work?

Updated 31 October 2026 1 min read

Return the car at the time and place on your booking, with the same fuel level and reasonably clean. The partner inspects it with a condition report, and your deposit is released within 7 days.

On return day

  1. Refuel to the level you received it at
  2. Remove your belongings
  3. Meet the partner, or wait for collection if they're collecting
  4. Check the condition report together

After the return

Your deposit is released within 7 days. See when will my deposit be refunded.

Running late?

See what happens if I return the vehicle late.

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