Every partner must share our aim of giving customers the best possible service. That means insured, roadworthy and well-presented cars, on-time handovers, clear communication and a condition report with photos at every handover and return.
What you can expect
- An insured, roadworthy and clean car
- The car you booked, or an alternative you've agreed to
- An on-time handover, with a walk-round and condition report
- Your deposit back, or an issue raised, within 7 days of your hire ending
- Polite, professional service
If a partner falls short
Tell us on +44 141 899 0009. We follow it up with the partner, and repeated problems can lead to removal from the platform.