Autofusion
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Chauffeur Bookings

What happens if there is an issue with the service?

Updated 31 October 2026 1 min read

Tell us straight away on +44 141 899 0009, 24/7, so we can sort it with the operator while you're still travelling. If it can't be fixed on the day, raise a complaint and we'll investigate with the operator.

Common issues

  • The chauffeur is late
  • The car isn't what you booked
  • A problem with the driver's conduct

After the trip

Email complaints@autofusionhire.co.uk. We acknowledge within 1 working day and give a full response within 28 days. See how do I raise a complaint.

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