What should I do if the vehicle breaks down?

What should I do if a warning light appears?

Stop somewhere safe as soon as you can and call the partner's breakdown provider or Autofusion on +44 141 899 0009. Don't keep driving on a red warning light, as damage caused by ignoring it can be charged to you.

Breakdown & Emergency Support

Who do I contact in an emergency?

If anyone is hurt or in danger, call 999 first. For a breakdown, call the partner's breakdown provider, whose number is in your booking confirmation or in the car. For accidents, theft or anything else, contact Autofusion 24/7 on +44 141 899 0009 by phone or WhatsApp.

Breakdown & Emergency Support

Do you provide roadside assistance?

Yes. Breakdown cover is included as standard on cars hired through Autofusion. The partner's breakdown provider can help at the roadside or recover the car, and if it can't be fixed, a replacement is provided for the rest of your hire.

Breakdown & Emergency Support

What happens if the breakdown is my fault?

If the breakdown was caused by negligence or misuse, the breakdown cover and insurance don't apply. You pay the full cost of recovery and repairs, and a replacement car isn't included.

Breakdown & Emergency Support